Browns Central Hotel

Location. Bar. Lobby, Marshall’s speaker in the room. Over all the experience was good.

1. Few minutes walk to the historic site of Santa Justa Lift 2. Clean 3. Classy interior design 4. Love the size of the room ; very spacious 5. Jazzy vibes 6. 1 complimentary drink from the Hotel’s Bar

As a solo female traveller, it takes me ages to decide where to stay. It was brilliant, clean, bang in the middle of everything, you can start walking in either direction and it will not disappoint. Everything on your doorstep, from shops, restaurants, pharmacy, transport etc. Bar staff was very engaging, friendly, and helpful. I found receptionists to be the least hospitable, quite formal, and no smile from either of them, but I couldn't care less about that. Rooms are well isolated and quiet. My view was non-existent, but I knew about it in advance, and it was by choice, since I only came there to shower and relax in the evening. I opted for the breakfast outside of the hotel because I feel 18€ is a bit excessive, so for that price I rather experience other places, which there are plenty. I would definitely come back if I ever come to Lisbon again. Oh and P.S. I have chronic back problems, and the beds are great, mattress on the firmer side but comfy and supportive.

I had been traveling in Portugal for a month when we checked into Brown's. I acquired lots of purchases that needed to be shipped to the US. The staff at the front desk, no matter the shift or time of day, were very helpful and very accommodating. They arranged with their recommended shipper to contact me for payment & had the big box picked up from the hotel for delivery to me. This made a stress point vanish! Also, another incident occurred that could have been awful. I lost a very valuable earring which I discovered while touring Sintra. When I returned, I checked with the front desk to discover that housekeeping had found it on the hall floor outside of my room. What a relief! I spoke with housekeeping to offer a reward and spoke to the lady who found my earring. So sweet! I really felt as if I had a second chance to keep an item that is sentimental and precious to me, all because of the honesty of Brown's staff. Housekeeping, by the way, is so good. Our room was spotless and manicured each day. So lovely to return to after a long day of exploring. We also loved the bar! The atmosphere is an oasis with great drinks, a small bar menu, tons of wonderful books, and a great staff.

What a lush surprise this hotel is! Clean, well decorated, great options. A welcome drink upon check in and a free bottle of Portuguese wine in the room plus a liter of free water. (IYKYK in Europe what a luxury free water is). Staff was friendly and thorough in their information and instructions to guests. They use physical keys - a nice boutique touch but I had no idea how to unlock a Portuguese door and needed staff to talk me through. They were patient and kind, though I felt a bit silly. Food is decent - take advantage of the happy hour deals. Room service is quick but it's only lunch and dinner.